Test infrastructure is one of those places where the cost of doing it casually only shows up later. A weak hardware abstraction layer accumulates defect tickets for years. A flawed manufacturing test stops being a quality control and starts being quality theater. The clients below each had a test or measurement engagement where doing it right mattered more than doing it fast.

Good Automation engaged each client on the measurement integrity work itself: a hardware abstraction layer for a universal Class II ultrasound test set so robust that only one bug ticket was ever filed against it, and that is still in production use today; a redesigned test set that conclusively demonstrated a Class II medical device had been falsely passing manufacturing tests for years, redirecting the engineering investigation from the test system to product failure analysis; and broader test engineering consulting supporting test and measurement infrastructure at a Fortune 500 medical device manufacturer. Three different test contexts, one consistent posture: a test set is the customer's evidence, so the bar has to be that it can be trusted.